At AgingCareAlly, the foundation of our work is built upon decades of experience in direct patient care and healthcare transitions. Starting with bedside advocacy while working as Certified Nursing Assistants with individuals living with dementia, we learned to notice subtle changes, protect dignity, and speak up when something wasn’t right. As Licensed Practical Nurses and clinical leaders, we developed individualized care plans, coordinated multidisciplinary teams, and ensured patients received thoughtful, aligned care that reflected their unique goals.

Through years of collaboration with hospitals, rehabilitation facilities, case managers, insurers, pharmacies, and community providers, we identified critical areas where systems break down, communication falters, and individuals are left navigating complex medical situations without adequate support.

AgingCareAlly was created to fill these gaps, providing structured care coordination, guidance, and advocacy to ensure families and individuals can confidently navigate the challenges of aging with clarity, dignity, and alignment with their goals.

The work of AgingCareAlly matters because periods of transition—whether medical, cognitive, or situational—require both clarity and steadiness. Whether we’re supporting an adult child navigating care decisions, a spouse walking beside a partner through illness, or a solo ager planning proactively, our structured guidance and thoughtful oversight ensure that what matters most is protected.

For families, AgingCareAlly provides disciplined care coordination and clinical advocacy. We anticipate barriers, organize next steps, and ensure that care reflects both medical best practices and personal values, giving families the confidence that their loved ones are in the right hands.

For care partners, our structured guidance and clinical oversight reduce fragmentation and bring clarity during times of significant change. Decisions are not made alone; they are informed, thoughtfully aligned, and supported by expert advice.

For solo agers, our engagement begins with understanding individual goals, preferences, and definitions of quality of life. All recommendations are driven by these priorities, ensuring that independence is preserved and future planning remains intentional, with the right support at every stage.

Certified by the National Academy of Certified Care Managers (NACCM)

Erika Austin is a NACCM Certified Care Manager (CMC), a nationally recognized credential that demonstrates advanced competency in care management, ethical practice, and professional standards.

NACCM certification reflects a commitment to rigorous examination, ongoing continuing education, and adherence to established best practices in supporting older adults, families, and care partners. This credential ensures that clients receive guidance grounded in verified expertise, clinical understanding, and a strong ethical foundation.

Proud Member of the Aging Life Care Association®

Erika Austin is a member of the Aging Life Care Association® (ALCA), the nation’s leading professional organization for Aging Life Care Professionals®.

Membership reflects a commitment to high ethical standards, ongoing professional education, and best practices in geriatric care management. This affiliation supports our dedication to providing informed advocacy, coordinated care, and trusted guidance for older adults and their families.