Your Ally in Aging Care

At AgingCareAlly, LLC, we understand that navigating the complexities of aging care can feel overwhelming.  With a focus on clinical expertise and heartfelt guidance, we provide tailored support to families in New Haven County and beyond.

Our commitment is to ensure that during critical transitions, your loved ones receive the organized and intentional care they deserve. Our mission is to help you achieve peace of mind through personalized care planning, crisis navigation, and ongoing oversight, all aligned with your unique goals.
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Certified by the National Academy of Certified Care Managers (NACCM)

Erika Austin is a NACCM Certified Care Manager (CMC), a nationally recognized credential that demonstrates advanced competency in care management, ethical practice, and professional standards.

NACCM certification reflects a commitment to rigorous examination, ongoing continuing education, and adherence to established best practices in supporting older adults, families, and care partners. This credential ensures that clients receive guidance grounded in verified expertise, clinical understanding, and a strong ethical foundation.

Proud Member of the Aging Life Care Association®

Erika Austin is a member of the Aging Life Care Association® (ALCA), the nation’s leading professional organization for Aging Life Care Professionals®.

Membership reflects a commitment to high ethical standards, ongoing professional education, and best practices in geriatric care management. This affiliation supports our dedication to providing informed advocacy, coordinated care, and trusted guidance for older adults and their families.

Why Partner With Us

We combine clinical expertise with compassionate coordination to offer comprehensive, reliable support for families and seniors alike.

Clinically Grounded

Care management informed by professional medical understanding and best practices.

Goal-Aligned

Tailored strategies that reflect the unique needs and wishes of each individual.

Private Advisory

A confidential partnership focused on protecting and managing your loved one's care journey.

Clear Communication

Honest updates and straightforward care coordination without surprises.

Core Values

Voice First

Every person deserves to be heard. Individual wishes and autonomy guide every step of the journey.

Steady Advocacy

We provide calm, informed leadership during moments of uncertainty and transition.

Connected Systems

We bridge healthcare providers, families, and community resources to create clarity and alignment.

Integrity Always

We operate with ethical excellence, transparency, and professional accountability.

Empowered Families

We equip caregivers and solo agers with knowledge, structure, and confidence.

Compassion with Strength

We lead with empathy while providing decisive and structured guidance.

Access Matters

We work to ensure individuals and families have  access to informed guidance, trusted resources, and coordinated care — regardless of where they begin.

Frequently Asked Questions

Get clarity and answers to common questions about our services.

What is Geriatric Care Management?

Geriatric Care Management is a comprehensive approach that ensures organized, intentional, and protected care for older adults during medical and cognitive transitions.

How can AgingCareAlly assist?

We provide structured oversight by coordinating care across various providers, ensuring seamless communication and integrated services tailored to your loved one's needs.

What are your working hours?

Our office is open Monday to Friday, from 8 AM to 5 PM,
by appointment.

Professional Foundation

The work of AgingCareAlly is deeply grounded in years of direct clinical experience across the healthcare continuum. Early in our journey, bedside dementia care as Certified Nursing Assistants provided us with a practical understanding of advocacy—learning to notice what others might overlook, speaking up when necessary, and safeguarding dignity during vulnerable moments.

As Licensed Practical Nurses and Charge Nurses, our responsibilities grew to include collaborative, comprehensive care planning, multidisciplinary coordination, and clinical oversight. These hands-on experiences gave us a clear understanding of what quality care truly looks like and, equally important, where systems can fail and cause unnecessary disruption.

Leadership roles in admissions and healthcare development further enhanced our expertise, providing systems-level insight into guiding families through discharge planning, post-acute transitions, and complex navigation between providers and facilities. These experiences reinforced the critical importance of structured oversight and the potential for fragmentation when that structure is lacking.

Today, AgingCareAlly integrates this extensive clinical depth, healthcare administration expertise, and strategic coordination to ensure stability, alignment, and thoughtful management during periods of transition.

Founded by Erika Austin, CMC, LPN, MBA‑HCM, CDP, Aging Life Care Professional®, AgingCareAlly reflects a disciplined professional structure coupled with an enduring commitment to advocacy.

Committed to Your Loved One's Wellbeing

Our guidance and management ensure safe, organized, and compassionate care during every transition — helping families navigate aging with confidence.
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Serving Connecticut & the Greater New Haven Area: Cheshire, Hamden, North Haven, Wallingford, Meriden, New Haven, Branford, Guilford, Madison, and surrounding areas.